RELX devices are electronic vaping products designed to work with compatible pods or other manufacturer-specified consumables. Depending on the model, a device may feature a compact design, draw-activated operation, a rechargeable battery, and an LED indicator.

If you have recently purchased a RELX device, understanding how to identify the model, prepare it for use, charge it correctly, and maintain it can help prevent common operating problems. However, RELX devices do not all share the same specifications. For example, RELX Classic, Infinity, Essential, and newer models may differ in pod compatibility, charging connections, and indicator functions. Always follow the instructions supplied with your exact model.

This guide explains the essential information about setting up, operating, charging, cleaning, and troubleshooting a RELX device.

1. Understanding Different RELX Device Models

Before setting up your device, identify its model. This is important because using an incompatible pod or charging cable may cause problems.

RELX Classic

The RELX Classic uses a compatible RELX pod and a Micro-USB charging connection. Its specifications and operating instructions may differ from newer devices.

RELX Infinity and Essential

RELX Infinity and Essential devices support compatible RELX Pod and RELX Pod Pro variants, according to the manufacturer's compatibility information. These models use USB Type-C charging, while certain Infinity versions also support compatible wireless charging accessories.

RELX Artisan and Other Models

Other devices, including Artisan and newer product generations, may have different designs and features. Check the product packaging and manufacturer documentation before inserting a pod or connecting a charger.

Important: Do not assume that every RELX pod fits every RELX device. Compatibility depends on the exact product generation and regional variant.

2. How to Set Up a RELX Device for the First Time

Correct initial setup helps you avoid connection problems and unnecessary damage.

Step 1: Inspect the Packaging

Remove the device and its accessories from the packaging. Check for visible damage, cracks, liquid leakage, or a damaged charging port.

If the device appears damaged or the battery looks swollen, do not use or charge it. Contact the seller or manufacturer for assistance.

Step 2: Identify the Compatible Pod

Check the device model and confirm which pod type it supports. Use only compatible products specified by the manufacturer.

Do not attempt to force a pod into the device. If it does not fit correctly, check the compatibility information rather than modifying either component.

Step 3: Prepare the Pod

Some RELX pods come with protective silicone caps or other packaging seals. Remove the protective components identified in the product instructions before installation.

Inspect the pod for cracks or leakage. Do not use a damaged or leaking pod.

Step 4: Insert the Pod

Position the compatible pod according to the manufacturer's instructions and insert it gently into the device. On models designed for snap-in pods, it should sit securely without excessive force.

Step 5: Check the Device Indicator

Some RELX models provide an LED signal when a pod is inserted or when the device is activated. Indicator behaviour differs by model, so consult the relevant user manual if the light behaves unexpectedly.

The official RELX FAQ provides model-specific guidance on pod compatibility and initial setup.

3. How to Use a RELX Device

Many RELX pod systems use draw-activated operation, meaning they activate when the user inhales through the mouthpiece. Not every model has identical operating features.

Check the Pod Before Use

If your model has a transparent pod, inspect the visible e-liquid level. Replace the pod when it is empty or when the manufacturer's instructions indicate that it has reached the end of its usable life.

Do not open a sealed pod or add liquid unless the product is specifically designed for refilling.

Keep the Device Mostly Upright

The manufacturer's instructions recommend using the device in an upright or mostly upright position. This can help reduce problems associated with liquid movement and leakage.

Avoid Forceful Inhalation

Use the device only as directed in its instructions. Drawing too forcefully can contribute to liquid entering the airflow path in some pod systems.

If you notice liquid in the mouthpiece, an unusual taste, or persistent leakage, stop using the device and check the manufacturer's troubleshooting guidance.

Recognise When a Pod Needs Replacing

A pod may need replacement when it is empty, damaged, leaking, or producing an unusual burnt taste. Do not continue using a visibly damaged consumable.

Nicotine-containing vaping products are addictive and are not risk-free. People who do not use tobacco or nicotine should not start vaping.

4. How to Charge a RELX Device Correctly

Charging requirements vary between RELX models. Using the correct cable and following the manufacturer's instructions are essential for battery safety.

Identify the Charging Port

The official RELX FAQ identifies Micro-USB charging for the Classic and USB Type-C charging for Infinity and Essential devices. Some Infinity models also support compatible wireless charging accessories.

Check your own model before connecting a cable.

Follow the Recommended Charging Procedure

1. Inspect the device and cable for visible damage.

2. Confirm that the charging port is free of visible debris or liquid.

3. Use compatible charging equipment and the manufacturer's recommended power specifications.

4. Place the device on a stable, dry surface while charging.

5. Monitor the device and disconnect it when charging is complete, following the model-specific instructions.

Do not charge a device that is wet, damaged, unusually hot, or showing signs of battery swelling.

How Long Does Charging Take?

Charging time depends on the model, battery capacity, battery condition, and power source. RELX's published FAQ gives approximately 45–60 minutes for certain devices, but this should not be treated as a universal charging time for every model.

Follow the instructions for your specific device instead of relying on a general estimate.

How to Know When the Device Is Fully Charged

On certain RELX models, a pulsing white LED indicates charging, while a steady white light indicates that charging is complete. Other models may use different light patterns or displays.

Check the official instructions for the exact meaning of your device's indicator.

5. Understanding RELX LED Indicators

LED indicators can help you identify the device's operating status, but their meanings vary across models.

This table is a general reference, not a universal RELX error-code chart. Always check your specific model's manual before interpreting a light pattern.

If the device repeatedly flashes or stops functioning, avoid repeated activation attempts and investigate the issue using the manufacturer's approved troubleshooting steps.

6. How to Clean and Maintain a RELX Device

Routine external cleaning can help prevent residue from interfering with the pod connection.

Clean the Pod Connection Area

Remove the pod if the manufacturer permits it. Use a dry cotton swab or soft cloth to wipe accessible internal surfaces and electrical contacts gently.

RELX recommends using a dry or slightly moistened cotton bud for certain cleaning tasks. Ensure that no moisture remains before reconnecting or charging the device.

Keep the Charging Port Dry

Do not pour cleaning liquid into the charging port or immerse the device in water. RELX devices are not waterproof.

If liquid enters the device, stop using it and follow the manufacturer's safety guidance.

Store the Device Properly

Store the device in a cool, dry place away from direct sunlight and excessive heat. Keep it out of reach of children and pets.

For long-term storage, follow the instructions supplied with the particular model. Remove the pod if recommended by the manufacturer.

Avoid Unauthorised Repairs

Do not open the device, remove the built-in battery, or attempt to repair internal electronics. Such actions can damage the device, create safety hazards, and affect warranty coverage.

7. Common RELX Device Problems and Solutions

RELX Device Is Not Producing Vapour

Possible causes include a depleted battery, an incorrectly seated pod, poor contact, or an empty pod.

Check the battery status, inspect the pod, and gently clean accessible contact surfaces according to the manual. If the problem continues, try only a compatible replacement pod where appropriate. Do not dismantle the device.

RELX Device Is Not Charging

Inspect the cable and power source, and check the charging port for visible debris or liquid. Do not insert metal objects into the port.

If the device remains unresponsive, stop trying to charge it and contact the seller or manufacturer.

RELX Device Has a Burnt Taste

A burnt taste may indicate that the pod is nearly empty, damaged, or otherwise unsuitable for continued use.

Stop using the pod and replace it if necessary. If a compatible replacement pod also produces an unusual burnt taste, discontinue use and seek support.

RELX Pod Is Leaking

Check for visible cracks or damage. Wipe external residue carefully and follow the manufacturer's instructions for handling e-liquid.

Avoid squeezing the pod or attempting to repair its seals. If leakage persists, stop using it and contact the retailer or manufacturer.

RELX Device Flashes Red

The meaning of a red light depends on the model. It may indicate low battery or another operating problem.

Check the model-specific manual before taking action. If the light continues flashing after the approved checks, discontinue use and seek assistance.

8. RELX Device Safety Guidelines

Safe handling is an important part of device maintenance.

• Use only pods and accessories specified as compatible with your model.

• Do not use a device with a swollen battery, damaged casing, or signs of overheating.

• Keep the device away from water, excessive heat, and direct sunlight.

• Never dismantle the device or attempt to replace its internal battery.

• Keep nicotine products and e-liquid away from children and pets.

• Follow local laws governing the purchase, possession, and use of vaping products.

Nicotine can cause dependence, and vape aerosol may contain harmful substances. These products are not intended for minors, non-smokers, or people who have already stopped using nicotine. Pregnant or breastfeeding individuals should avoid nicotine products and seek appropriate medical advice.

9. Frequently Asked Questions

How do I turn on my RELX device?

Many RELX pod systems activate when the user inhales after inserting a compatible pod. Some models have different operating procedures, so consult the exact model's instructions.

Which charging cable does a RELX device use?

The RELX Classic uses Micro-USB, while Infinity and Essential models use USB Type-C according to the manufacturer's published guidance. Verify your specific model before charging.

Can I charge a RELX device with the pod inserted?

The manufacturer states that certain RELX devices can be charged with the pod inserted, but this is not necessary. Follow the instructions for your exact model.

Why is my RELX device blinking?

Blinking may indicate low battery, a pod connection issue, or a device fault. Check the relevant indicator guide rather than assuming every model uses the same codes.

Can I clean my RELX device with water?

No. RELX devices are not waterproof. Clean accessible areas only using the methods recommended by the manufacturer, and keep the charging port dry.

What should I do if my RELX device gets hot?

Stop using and charging it. If the device shows signs of battery damage, swelling, or leakage, keep it away from combustible materials when safe to do so and contact the manufacturer for guidance.

Conclusion

Using a RELX device correctly starts with identifying the exact model, selecting a compatible pod, and following the manufacturer's setup instructions. Understanding the charging connection, LED indicators, and basic cleaning procedures can help you recognise common operating issues.

Always prioritise battery safety, avoid unauthorised repairs, and discontinue use if the device leaks, overheats, or shows physical damage. Because RELX models differ, the official manual for your specific device remains the most reliable source for its exact operating and charging requirements.